Delivery Information

Shipping & Returns

Greece's first personalized vitamin subscription service, now delivering wellness across all of Europe.

Learn about our shipping policies, delivery times, and hassle-free return process.

2-5 Days
Greece & Europe
Free
All Greece Orders
30 Days
Money-Back
100%
Secure Delivery
Asian delivery express courier young man use giving boxes to woman customer he wearing protective face mask at front home
Shipping Information

Fast & Reliable Delivery

As Greece's pioneering personalized vitamin subscription service, we're committed to delivering your wellness essentials quickly and reliably across Greece and throughout Europe.

Free Shipping

Free delivery on all orders within Greece

Fast Processing

Orders placed before 2pm EST ship same business day

Tracking Included

Track your package from warehouse to doorstep

Shipping Options & Delivery Times

Shipping Method Delivery Time Cost Tracking
Standard Shipping - Greece
Courier Service
2-3 business days
FREE
All orders
Yes
Europe Shipping
International Courier
3-5 business days
€9.99
Per order
Yes
Express Shipping - Greece
Next Day Delivery
1 business day
€4.99
Yes
Subscription Orders
Recurring Delivery
2-3 business days
FREE
Greece & Europe
Yes

Note: Delivery times are estimates and may vary during peak seasons or holidays. Remote Greek islands and certain European regions may require additional delivery time.

Order Processing

Orders are typically processed within 1 business day. Orders placed before 2:00 PM EET (Eastern European Time) Monday-Friday will ship the same day.

  • Monday-Friday: Same day shipping
  • Weekends: Ships next business day
  • Holidays: Ships next business day

Packaging

Your vitamins are carefully packaged in eco-friendly materials to ensure they arrive safely and maintain their quality.

  • Recyclable packaging materials
  • Temperature-controlled when needed
  • Discreet, secure packaging
Returns & Refunds

30-Day Money-Back Guarantee

We stand behind the quality of our products. If you're not completely satisfied, we'll make it right.

1

Contact Us

Email or call us within 30 days of delivery

2

Share Details

Tell us your order number and reason for return

3

Get Approved

Receive return confirmation (no need to ship back)

4

Get Refunded

Full refund within 5-7 business days

What's Covered

  • Quality Issues: Damaged, defective, or expired products
  • Wrong Items: Received incorrect product or missing items
  • Not Satisfied: Product doesn't meet your expectations
  • Changed Mind: Simply don't want it anymore (within 30 days)
  • Allergies: Discovered an ingredient you're allergic to

Important Notes

  • 30-Day Window: Returns must be initiated within 30 days of delivery
  • No Return Shipping: Keep the product - no need to send it back
  • Full Refund: You'll receive 100% of your purchase price back
  • Original Payment: Refund issued to original payment method
  • Processing Time: Refunds typically appear in 5-7 business days

Prefer an Exchange?

If you'd like to try a different product or adjust your vitamin pack, we're happy to exchange your order instead of issuing a refund.

International Shipping

Shipping Coverage

Based in Greece, we proudly serve customers throughout Europe with reliable, personalized vitamin delivery.

Greece

Free nationwide delivery across all of Greece, including the islands. We're proud to be Greece's first personalized vitamin subscription service.

Athens & Major Cities: 1-2 business days
Mainland Greece: 2-3 business days
Greek Islands: 3-4 business days
Shipping Cost: FREE on all orders

All Greece orders include free tracking and delivery confirmation.

Europe

We deliver across Europe, bringing personalized wellness to your doorstep wherever you are on the continent.

EU Countries: 3-5 business days
Shipping Cost: €9.99 per order
Subscription Orders: FREE shipping
Customs & Duties: Included in price

Countries We Serve

We currently ship to all EU member states including:

Germany, France, Italy, Spain, Netherlands, Belgium, Austria, Portugal, Poland, Czech Republic, and more.

Business & Office Delivery

We deliver to business addresses, offices, and commercial locations throughout Greece and Europe. Signature may be required for high-value orders.

Pickup Points

Prefer to pick up your order? Select a convenient pickup point during checkout at courier partner locations across Greece.

Order Tracking

Track Your Order

Stay updated on your order's journey from our warehouse to your doorstep.

Enter Your Tracking Information

Your order number was sent to your email when your order shipped.

Email Notification

You'll receive an email with your tracking number when your order ships

Real-Time Updates

Track your package's location and estimated delivery date in real-time

Delivery Confirmation

Get notified when your package has been delivered to your address

Tracking Questions

When will I receive my tracking number?

You'll receive your tracking number via email within 24 hours after your order ships. Check your spam folder if you don't see it.

My tracking hasn't updated. What should I do?

It can take 24-48 hours for tracking to update after shipment. If it's been longer, contact our customer service team for assistance.

Can I change my delivery address after shipping?

Contact us immediately if you need to change your address. We'll do our best to redirect the package, but changes aren't always possible once it's shipped.

Need Help With Your Order?

Our customer support team is here to assist you with any shipping, delivery, or return questions.

Phone

1-800-555-1234

Live Chat

Mon-Fri, 9am-6pm EET